Exchange and Returns

Goods purchased from Mosh and Jolly are eligible for return in accordance with the Australian Consumer Law.
For more information, please visit:
https://consumer.gov.au/about/australian-consumer-law

30-Day Return Policy

We accept returns within 30 days of purchase,

Eligibility for Returns

We accept returns for defective and non-defective products

We Accept exchanges only new products.

Return Shipping

  • Customers are responsible for return shipping costs

How to Return an Item

  1. Contact our support team to request a return

  2. Complete the return form provided

  3. Securely pack the item and ship it to the return address provided

  4. Share the tracking number with our support team

Refund Processing

  • Refunds or exchanges are processed within 7 business days after the returned item is received

  • Refunds are issued to the original payment method to which item was Purchased.

Contact Us

If you have any questions or need assistance with a return or refund, please contact us:

Email: support@moshandjolly.com
Phone: +61 8 9385 0399 
Address: Shop 3/20 St Quentin Ave, Claremont, Western Australia 6010